That employee should have been fired. It doesn't matter if the action that caused the damage was stupid, he should have simply said the warranty doesn't cover that damage here are your options for repair or replacement.
Sent from Nicole's iPad
Sent from Nicole's iPad
oh definitely, my daughter took her iphone into a mac shop at one time and the employee literally told her that the warranty didn't cover her stupidity :P
On May 27, 2011, at 10:33 AM, Lloyd Parsons wrote:
> I sincerely doubt that physical damage from a drop will be covered by Apple's warranty. If you want physical damage protection, you have to get that from a 3rd party.
>
> Sorry to hear of the accident.
>
> Lloyd
>
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