Being in the technical support business, I jokingly say to my users,
"It is one of two things:
1. A problem between the mouse and the chair or
2. A problem between the ears
That always gets a laugh when they realize both problems are them.
Of course I mean it as a joke to break the tension that often exists.
Thanks,
Carl W. Brooks
On Jun 5, 2012, at 8:42 PM, Charles Carroll <911@learnasp.com> wrote:
> Calling a user a PROBLEM is rude.
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