Yes, Apple does not fix broken devices and return them; they simply
replace the device.
The broken one IS repaired and sold as a refurbished device eventually.
Not sure about the battery replacement, but would think it is done the same.
Thanks,
Carl W. Brooks
On Jul 29, 2012, at 5:58 AM, Dek W <chiphead_43@yahoo.com> wrote:
> How does Apple handle repair? I have heard that if your iPad screen broke or your battery died after warranty expiration, that Apple will only replace your iPad not repair it or replace the battery. Is that true?
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