On Tue, Jun 5, 2012 at 4:42 PM, Jim Saklad <jimdoc@me.com> wrote:
> Do I need to list the reasons to prove I am not an idiot to you, or will you just shoot down the reasons Microsoft style so I am wasting my time?Touchy, touchy.
I am just pointing out that if setup problems were inherent in the product, then everyone would have setup problems, which is clearly NOT the case.
Very few people buy Apple TV. Its sales are a tiny fraction of Mac sales, iPods, iPads. The sample is very statistically small.
As to 'everyone' having setup problems Apple products make it so most people can setup with ease and only 'edge cases' and 'corner case' people have problems.
In my experience 'normal people'
a) don't know their WiFi passwords nor their network (I do, you do we are not the norm)
1 button setups on newer routers have improved that situation a lot for such people.
b) If they own an iPad or Mac or Wintel machine would rather do typing on them and use the Apple TV UI and remote as a last resort.
You may now offer *your* explanation....
That is a bit pretentious. I may not have time to explain every statement I make on the group and people can believe it or not. Time is a factor.
> The fact you were lucky and installed it in a few minutes does not make it easy.1. I think "luck" -- whatever that is -- had nothing to do with it.
2. The fact that you were "unlucky" and required sever hours to install does not make it hard.
I began to document what made it 'hard' the fact that you think me or anyone complaining it is 'hard' has no credibility because you install it fast shows major failures in critical thinking.
> But calling the person who took hours to do it an idiot makes you rude in this instance and inaccurate as well.Show me "idiot" in my post.
NOT calling you an idiot, then, I guess makes me NOT rude.
But bringing up idiocy in your reply, well, ....
You said:
| Maybe it is not the product that is the problem, but the user.
|
| It took me (age 67) a few minutes to set up.|
The strong implication is that the USER (in this case me) is a problem not the product. So the problem could be many things but the assumption that you 67 could setup fast and I could not means I am the problem. Now you did not say the problem is that I am an idiot but calling anyone a 'problem user' implies they did something wrong and did not know something.
Yes technically you did not call me an idiot. But you said the product is fine and the user (me) was not fine. Any way you slice it I am at fault and AppleTV is not. I think Apple TV could be 100 x easier so me and others would have a 5-15 minute install no matter what variables were involved. So AppleTV is the idiot here but in your world it is fine because you set it up fast and I am faulty rather than the product for not being able to set it up. Adding your age was moot. My 13 year old son and me 48 would have similar problems setting it up given some of the hurdles they put up that you did not encounter but me and many others would.
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