I would have then complained about their recovery procedure being unacceptable and told them they need to work on that as well. I have apps with documents, settings, and high scores, none of which are tied to the operating system. I've moved from an iPad 1 to an iPad 3 to an iPad Air using backup and restore each time. I've also updated with each new OS.
Ted
Sent from my iPad Air
On Dec 10, 2014, at 5:02 AM, Carol Corley floridabouvs@yahoo.com [iPad] <iPad@yahoogroups.com> wrote:
I did that and hope it worked. If not, I'll call Apple and/or return to the store. I posted here to make all aware this is an issue that Apple is still trying to figure out. And get any good advice :)
Carol
Jim wrote:
If I had a 13-month old iPad with Applecare and this problem, I would take it to the nearest Apple Store and tell them to fix it or replace it with one that works.
Sent from my iPhone 6+
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Posted by: Ted Wagner <tfwagner2001@yahoo.com>
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