Sprint isn't the only game in town. I would go elsewhere.I can't use Sprint or T-Mobile because neither one has coverage in rural America which is where I usually travel.
Pete
On Sep 23, 2014, at 5:37 PM, "Elaine Pollard elainepollard@gmail.com [iPad]" <iPad@yahoogroups.com> wrote:Does anyone else have Sprint? I am beyond annoyed with them. I pre-registered around September 11th. On the 15th, I tried to pre-order online, but had a lot of difficulty, so I went into the Sprint store to order the 6+. The rep said it would be there on the 19th. I asked if there were delays--the rep said, 'No', it would be here on the 19th. I figured it would not be, but was hopeful.
Anyway, I signed up for the iPhone for Life program and got a lease agreement from Sprint. Fine and well. I ended up having to change my number, so I figured I'd stop in the store because I knew they wouldn't have the number. An hour and a half later, I find out no phone, and the store did not do order numbers--they just ordered enough for the preorders and would call customers when the phones come in. Okay, fine, but there is no record of this in Sprint's system. The store does not answer the phone, and customer service takes forever to pick up--if they ever do.
So, I posted my concern on their Facebook page. Got a response to email Sprintcare. I explained the story again. The rep said when people preorder in the store, they get a confirmation number. Ergh! I don't know why I keep going in this circular loop with them. I just want to know if the phone was ordered, and if I can get a confirmation/tracking number.
Sorry for the long rant. Just frustrated. I know it will take a few weeks to get here; I just want to know it was ordered.
Sent from my iPad
Posted by: Elaine Pollard <elainepollard@gmail.com>
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