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Do you have a, " Add Data or Change Plan" choice?
If so, the "Cancel Plan" choice was at the bottom of the data change choices on my iPad.
If not, just what DO you have presented to you when you sign on to your Verizon Account?
Ed
From: iPad@yahoogroups.com [mailto:iPad@yahoogroups.com] On Behalf Of whiterabbit
Sent: Tuesday, September 25, 2012 4:21 PM
To: iPad@yahoogroups.com
Subject: Re: [iPad] VZ Pay-As-You-Go
I didn't see a cancel plan, just a delete button. Maybe my iPad was missing a cancel plan button, I don't know.
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( ) Alice
.( ). Sent from Retina iPad
On Sep 25, 2012, at 4:04 PM, "Ed" <huckleberryed@gmail.com> wrote:
Alice, your comments below require more information. From what I read, and as I understood what you were saying, you did NOT turn off your Verizon account properly on your iPad.
Simply going to the SETTINGS icon, selecting CELLULAR DATA, and turning off cellular data does NOT turn off your Verizon account.
Going to your Verizon account by selecting GENERAL, selecting VIEW ACCOUNT, logging in, then selecting ADD DATA or CHANGE PLAN choice, then finally selecting "Cancel Plan" is how it is done on my iPad2. I would assume the process is the same with iPad3. If you did not turn your Verizon account off in your Verizon Account , you did not turn it off !. Note, Selecting "Cancel Plan" does NOT mean you are totally terminating your account…. it just puts your account into suspension for 5 months. If you do not re-activate within 5 months, then the account is totally terminated and you must use your iPad's Verizon Account to set up a new account. That is no biggie in any case.
Bear in mind, my directions above are based in iPad2. I do not know if iPad3 is identical although I see no reason why it would be different.
Ed in Oregon
From: iPad@yahoogroups.com [mailto:iPad@yahoogroups.com] On Behalf Of whiterabbit
Sent: Tuesday, September 25, 2012 2:38 PM
To: iPad@yahoogroups.com
Subject: [iPad] VZ Pay-As-You-Go
I turned on my Verizon pay-as-you-go account the 25th of last month. Today, I got a charge for another $30. I knew I had turned off the cellular since I wasn't going to be using it. This is only the 2nd time I had turned on the cellular since I got my iPad Retina. I looked first in the apple discussions group and saw quite a few people with this same issue and no solution except to turn off the account completely. I didn't like that option so I went to my iPad and checked under Cellular Data>View Account all I found there was delete my account. So I called VZ. First guy asked if I was on pay-as-you-go. I said yes. I was out on hold for a different department. The guy I got was telling me he saw that I had paid $30 today. I told him I was on the pay-as-you-go plan and had turned it off for now. I knew the guy understood what I was saying because of the way he was trying to give his answer. He kept saying that with pay-as-you-go I can run into problems. I said yes and I have the problem of being charged when I want it turned off for now. He answered with if I turned it off now, I would lose my data I just paid for and the account would be deleted. I said that wasn't shutting off my account permanently, that I was on a month to month and I should be able to suspend my account until I needed to use it again which doesn't delete my account nor burn my sim. Again, the guy said I could run into problems doing it that way. I was on speaker on my iPhone 5 and Rob was quietly listening to the guy. Robs face was getting redder and redder. Finally I gave the phone to Rob and said, you talk to him. Ron then told the guy he wanted my VZ shut down and the $30 credited to my account. The guy said if he did that, I wouldn't be able to use my current sim again, that I'd have to get a new one and there would be a $5 sim charge. The guy said nothing about an activation charge. Rob said fine that's what he wanted. It's done. No more VZ cell for me on my iPad. I don't want to have to call every month and go through the trouble of getting my $30 credited back to my account when I know I've turned it off in the first place. I never had this trouble with AT&T. I would turn off my data on my iPad and everything was fine.
You know, I'm not mad at VZ for anything else. Their coverage is the best I've found. If I didn't have the billing problem, I would have no complaints whatsoever. I would be telling all of you what a good company they were. VZ just can't keep their accounting right. I had an account problem the last time I was with VZ, which was many years ago and I quit them as fast as I could. I consider it their fault. It's time, I thought I'd try them again. Shame on me. I guess I just didn't learn my lesson from the last time.
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( ) Alice
.( ). Sent from Retina iPad
