To all who wrote with helpful tips for my brother in law with the missing "View Account" button on his Verizon iPad2, thank you!
He emailed me today, and said that he went to a location where he could connect via wifi, and upgraded his IOS to the latest version, and his View Account button is back once again!
He can cancel appointment with the geniuses!
Thanks again for all the responses...
Linda
On Wed, May 2, 2012 at 12:18 PM, Linda McCann <lindacal@dslextreme.com> wrote:
I believe he DOES have IOS 5.x on his iPad2, but his computer is old and not capable of upgrading to the version of iTunes he needs to sync up with his iPad.I hope there really are geniuses at the genius bar!On Wed, May 2, 2012 at 11:52 AM, Ted Wagner <tfwagner2001@yahoo.com> wrote:
If he doesn't have iOS 5.x, he's not backing up to the cloud... and if he can't use iTunes to backup and get the latest iOS, he's locked into the iPad he has.It looks like the genius bar is getting some rocket science work on Thursday.Ted
Sent from my iPadThat may be a problem - he doesn't have a computer currently that he can back up to. Guess he can back up to the cloud? Hopefully that will be enough.Thanks for the response!LindaOn Tue, May 1, 2012 at 6:51 PM, bj <bjones44@verizon.net> wrote:
Be sure to he backs up his device before going to the GB. They can update
the system but not restore the content. He can then restore-from-backup when
he gets home.
BTDT (several times)
bj
-----Original Message-----
From: Linda McCannSent: Tuesday, May 01, 2012 7:28 PM
To: iPad@yahoogroups.com
Subject: Re: [iPad] Missing "View account" button
If the answer is the difference in IOS versions, then after Thursday's appt
at the genius bar, my brother-in-law should have a fully updated iPad2,
complete with a "view account" button.------------------------------------
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