Friends Kingdom: Re: [iPad] Re: Trouble with Amazon account only on iPad

1. This is why I look for games that link to Facebook, like Candy Crush, because they store the save game data on Facebook. I also look for games and apps that have iCloud backup.

2. I have my family use iCloud backup on their devices, because they backup every night when connected to wifi and don't need to be backed up to a computer. They can restore from iCloud (their latest backup) as well.

3. Don't depend on the iPad case sleep mechanism to put all apps to sleep. A lot of games will continue to burn up your battery unless you quit out of them or hit your power button. It only takes a second to do that.

4. When you got home you should've restored from your iMac.

Ted

Sent from my iPad Air

On Jul 19, 2014, at 3:04 AM, "susan.platter@zen.co.uk [iPad]" <iPad@yahoogroups.com> wrote:

I wonder if anyone else has had the following experience. I took my iPad Air with me, when we went on holiday to Austria earlier this year and was happily playing games on it - its main use for me. Wanting to take a break, I left it in the middle of a Hidden Object Scene by closing the Apple case to make it sleep. When I came back later, the iPad was totally non responsive. I did several of what is termed a "hard reset", with no result. My husband had his MacBook Air and a Mifi with him, so was able to browse for a possible solution. What we found was that, to fix the problem by doing a Restore from his MB Air, the iPad had to be turned off completely but mine would not do that; the screen button for powering off was not responding to touch. The Camera app was, however, still operating but from a slightly different screen touch position. After a lot of trial and error, this eventually clued us up as to what was happening: the touch positions had shifted. Weird, eh?

Having established that, we used the power-off button again and I raked my fingers repeatedly across the screen, thus using as many powering-off instructions as possible because of the shifted touch position. After several tries, it worked! It then had to be plugged into iTunes on the MacBook and to have a Restore but our first attempt resulted in the wrong download (I forget what), so the whole process had to be restarted, along with the iPad. With my new technique, I managed to turn the iPad off again by raking the power-off screen and this time we got the right Restore process going. It took quite a long time to complete.

Of course, my iPad ended up as "belonging to" my husband as a result of the Restore from his laptop and, on returning home, had to go through a process of re-education! I had long been in the habit of backing up to my iMac, so had all my apps but my games, some of which had progressed quite a long way, were zeroed by the holiday Restore and will need to be replayed from the start. I had somehow thought that there would be "saved game" files, like conventional computer games, but it seems that this is not so, unless you know different...

---In iPad@yahoogroups.com, <tpogue@...> wrote :

I'm unable to get to my Amazon Account from iPad. I can make purchases with "one-click" but cannot make a purchase using the cart and I can't access my account information. I get the username/password incorrect. I reset my password several times, no luck. I called Amazon and the tech kicked me up to the people that deal with this issue exclusively. The tech in that department reset my password and asked me to check it. I did but on my laptop and it worked. Then tried iPad, after hanging up from Amazon tech and it didn't work. So it's works on computers but not on iPad. I went to setting and cleared cookies and data. Powered iPad off, turned if on only to have the same trouble. Is it time to reset or restore the iPad from the computer?
Terry

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