iOS: Troubleshooting Wi-Fi networks and connections

Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:

Difficulty locating or connecting to a network
Unexpected Wi-Fi signal strength or disconnects
Inability to access the Internet
Not automatically connecting to Wi-Fi when expected

Follow these steps to troubleshoot the above issues:

Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware. For AirPort Base Stations, install updates using the AirPort Utility.

If the issue is still unresolved

Follow the steps below for the issue you're experiencing.

Collapse All | Expand All

Unable to locate a Wi-Fi network

Unable to connect to a Wi-Fi network

Wi-Fi disconnects or signal strength is less than expected

Unable to access the Internet while connected to Wi-Fi

Unable to automatically connect to Wi-Fi

Find information on connecting to a Wi-Fi network .
Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
See recommended settings for configuring your Wi-Fi router for use with iOS devices.

Notes

iOS devices sold in China may use the term Wireless LAN (WLAN) instead of Wi-Fi. Not all China iPhone models support WLAN.
If needed, please consult with your network administrator (which may be your Internet Service Provider) for assistance with this step.
iPhone 5, iPad devices, and iPod touch (5th generation) are the only iOS devices that can connect to 5 GHz networks.

~Kris M.

\\ "Life is either a daring adventure or nothing." ~Helen Keller //

On Jan 4, 2015, at 2:47 PM, Tony tdale@xtra.co.nz [iPad] <iPad@yahoogroups.com> wrote:

I think the concern is that if settings are rese, how many settings does she need to restore back?

As far as I know, only the wifi passwords used for your modem and anywhere else you access wifi

From: "Just Murray krismurray@gmail.com [iPad]" <iPad@yahoogroups.com>
To: "iPad@yahoogroups.com" <iPad@yahoogroups.com>
Sent: Monday, 5 January 2015 11:44 AM
Subject: Re: [iPad] iPad 3 acting a little spacey

Settings
General
Reset.
Network settings.
4 clicks and a confirmation ;)

~Kris M.
\\ "Life is either a daring adventure or nothing." ~Helen Keller //

On Jan 4, 2015, at 12:35 PM, joycekeay@comcast.net [iPad] <iPad@yahoogroups.com> wrote:

Pat, Resetting network settings sounds very scary! How many settings are we talking about here?

Joyce