1. flip the mute on the off, be firm.
2. double check settings, sometimes gremlins change them
3. do you get any other alert sounds?
~KM
On Feb 14, 2014, at 6:51 AM, Shirley Mangum <scma357@bellsouth.net> wrote:
I can hear videos, but my sound that tells me I have received a message isn't working. Would appreciate help in tracking down the cause. I am up-to-date on releases. I have looked at settings but don't find a reason. Thank you for any assistance.
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"Not everything that can be counted counts, and not everything that counts can be counted." Albert Einstein
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