This same thing happened to me when I started using my new iPad Pro. I eventually ended up calling Apple support because I could not solve it on my own. Turns out that one of the hundreds of apps that I had restored to the new iPad had been originally purchased when I still used my old email address as my Apple ID. The hard part was figuring out which one was the culprit. I recommend you get help from Apple, since it sounds like your device is new.
Linda
Since starting to use my new iPad Air 2, I have been pestered by a small floating window, demanding that I use an email address that I don't use for iTunes to log in to iTunes. This pops up with irritating frequency. It says: "Sign in to iTunes Store. Enter the password for your Apple ID "myemail@googlemail.com" followed by the usual Cancel and OK buttons. I have not used this address for the iTunes Store and am totally at a loss to understand why this has begun to happen. I restored the backed-up content of my former iPad Air to this Air 2, via my MacBook Pro. What have I done wrong, please? I'd be most grateful for any help.
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Posted by: Linda McCann <lmcarea51@gmail.com>
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