I have never had a poor customer service experience at an Apple Store. They've always been top notch brilliant!
Sent from my Apple iPhone
My iPad Pro 12.9" developed white spots on the left side of the screen a few months ago.
I took it to the Apple store and after a very brief examination they replaced it with a new iPad. I didn't have an appointment on a busy Sunday but only waited a half hour for a genius and then another ten minutes to get the new iPad.
Excellent resolution.
I had purchased AppleCare for this iPad which may explain the above.
Bobby
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Posted by: Ryan Waldon <ryan@iamthereforeipad.com>
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